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Purchasing FAQ
Quick answers about streaming access, memberships, and purchases. Something else? Reach out below.
Am I purchasing streaming access or downloadable files?
Streaming access. Every purchase — a single track, a bundle, or a membership — lets you stream on Chayus Music. There's no download option for any of it.
How do I get back to music I've purchased?
Sign in and go to the Collection page — anything you've unlocked (individually, in a bundle, or through a membership) plays right there, the same as it did the moment you bought it.
Which options include future releases?
Lifetime access, the Founder tier, and an active monthly membership all include every future premium track automatically, for as long as your access is active — you don't need to buy anything new when a new song is added. A single track or bundle purchase covers only that specific track or bundle, not future releases.
How does subscription cancellation work, and what happens to my access?
Cancel anytime from Manage Billing in your account — that opens Stripe's own billing portal, which handles the cancellation itself. Your access reflects whatever Stripe reports for your subscription, so exactly when access ends (immediately vs. at the end of the period you already paid for) is controlled there, not by this site.
What does the Founder option include?
Everything in Lifetime access, plus prerelease listens and a signed physical copy of the original Ta-Shma album.
How and when is the signed Founder album delivered?
The artist fulfills this personally, outside the site — there's no automated shipping system built into checkout. If you'd like a specific delivery window, ask via the support link below.
Is shipping included, and are there delivery restrictions?
Not specified yet — shipping and any regional restrictions haven't been defined. Ask via the support link below if this matters for your order.
Still have a question? Contact support.